CenturyLink, a renowned telecommunications company in the United States, offers a myriad of services, including broadband internet connections. Established in the early 20th century, it has evolved substantially, adapting to the rapid technological advancements to stay competitive. In recent years, CenturyLink has focused on bolstering its internet service portfolio, offering a range of packages that cater to varying customer needs and preferences.
Delving deeper into CenturyLink's internet deals, customers can expect a blend of affordability and reliability. The company provides a variety of plans that encompass high-speed internet, with options suitable for both casual browsing and high-demand online gaming or streaming. Moreover, the deals often feature added benefits such as bundling options and promotional discounts, making CenturyLink a compelling choice for those seeking a robust internet connection.
CenturyLink Fiber Gigabit Internet
- Exceptional Speed: Experience the thrill of internet speeds reaching up to 940 Mbps at an affordable rate of $75 per month, facilitating smoother streaming and gaming.
- Superior Upload Capabilities: Enjoy a substantial edge with upload speeds that are 20 times faster compared to traditional cable connections, enhancing your online interactions and uploads.
- Unbeatable Network Reliability: Benefit from uninterrupted connectivity with a network reliability rate of 99.9%, ensuring your online activities are seldom disrupted.
- Consistent Download and Upload Speeds: Discover the convenience of matching download and upload speeds, making data transfers and content uploads a breeze.
- Complimentary Modem: Save on additional costs with a provided modem, eliminating monthly rental charges and making your internet setup hassle-free.
CenturyLink Internet Plans with Phone Package
Simply Unlimited Internet Up to 140 Mbps + Simply Unlimited Phone ($95/month)
- High-Speed Internet: Experience blazing-fast internet speeds of up to 140 Mbps for all your browsing, streaming, and gaming needs. For even more speed, upgrade to up to 200 Mbps for just $95/mo.
- Unlimited Nationwide Calling: Stay connected with friends and family across the country with unlimited direct-dial local and nationwide long-distance voice calling, including to Alaska, Puerto Rico, Guam, and the U.S. Virgin Islands.
- Flexible Month-to-Month Plans: Enjoy the freedom of a no-contract, month-to-month service that you can cancel anytime without incurring early termination fees. All you need to do is accept the High-Speed Internet Subscriber Agreement.
- Additional Service Options: Customize your package with options such as modem lease or purchase, standard or professional installation, and Secure WiFi capabilities. Be aware of additional taxes, fees, and optional construction charges for new installations.
Fiber Internet 100M – 500M + Simply Unlimited Phone (from $95/mo)
- Ultra-Fast Fiber Internet: Get unparalleled speed and reliability with fiber-optic internet offering download speeds ranging from 100 Mbps to a staggering 500 Mbps. Please note that the actual speeds can vary due to factors like location and equipment used.
- Unlimited Nationwide Calling: Keep in touch without counting minutes. Enjoy unlimited direct-dial local and nationwide long-distance voice calling, including to Alaska, Puerto Rico, Guam, and the U.S. Virgin Islands, all from your home phone.
- No Contract, No Hassles: Experience the flexibility of a month-to-month service with no term commitments. You're free to cancel at any time without facing early termination fees, as long as you accept the High-Speed Internet Subscriber Agreement.
- Limited Service Availability: Note that this internet service isn't accessible in all regions, so it's essential to check your locality's coverage.
- Variable Monthly Rates: Depending on the region and package, the monthly rate might differ, offering flexibility and a range of pricing options for users.
- Comprehensive Installation and Equipment Options: The package includes professional installation at eligible locations and options for modem leasing or one-time purchase. For new installations, CenturyLink will absorb the first $1,500 of any construction charges, with the customer responsible for any excess, usually no more than an additional $2,000.
Fiber Internet 940M + Simply Unlimited Phone (from $115)
- Near Gigabit Speeds: Experience blazing-fast internet with download and upload speeds reaching up to 940 Mbps via a wired connection. Please note that actual speeds can vary due to several factors including location, devices, and network conditions.
- Unlimited Nationwide Calling: Make unlimited voice calls to local and nationwide numbers, including Alaska, Puerto Rico, Guam, and the U.S. Virgin Islands, right from your home phone line. Usage limitations apply for commercial and specific service types.
- Service Reach: While expansive, this service isn't universal. Always check local availability before making decisions.
- Diverse Pricing: Monthly rates aren't static; they fluctuate based on region and selected package, catering to different user needs.
- No Long-term Commitments: The service is available on a month-to-month basis, which means you can cancel at any time without incurring an early termination fee. You'll need to agree to the High-Speed Internet Subscriber Agreement before using the service.
- Included Modem and Professional Installation: A CenturyLink-provided modem is included in the package. Professional installation at your eligible location is also included. For new installations, construction charges may apply, but CenturyLink will cover the first $1,500 of these costs.
TV Bundles
Simply Unlimited Internet and DIRECTV - $94.99 per month (for two years w/ agreement)
- Affordable Two-Year Plan: Secure your entertainment bundle at a steady rate of $94.99 per month, thanks to a two-year agreement that avoids unexpected hikes.
- Inclusive Sports Content: With the CHOICE™ package, gain complimentary access to a wealth of regional sports networks, satisfying the sports aficionado in you.
- Premium Channels at No Extra Cost: Elevate your leisure time with the PREMIER package, offering complimentary subscriptions to Max, Cinemax, SHOWTIME, and STARZ.
- Complimentary Gemini Device: Experience top-notch technology firsthand with your first Gemini device included, enhancing your connectivity and entertainment experience.
- Extensive Channel Selection: Immerse yourself in a world of entertainment with access to over 150+ channels, catering to every taste and interest.
Simply Unlimited Internet and DISH - $119.99 per month
- Internet & TV Combo: Get Simply Unlimited Internet and DISH services together for $119.99 per month.
- Voice-Controlled Convenience: Receive a free DISH Voice Remote equipped with Google Assistant for seamless navigation.
- Next-Day Installation: Take advantage of free next-day installation services, where available, to get up and running quickly.
- All-Inclusive Entertainment: Access a vast library of over 36,000 on-demand titles and 290+ channels, along with a Smart DVR for maximum viewing flexibility.
Promotions and Offers
Sling TV Promotion
- Promotion: New CenturyLink customers signing up for a qualifying 940M Internet plan can redeem a special offer on Sling TV. Customers need to enter a one-time promotion code at Sling's website within 60 days of receiving the email.
- Eligibility: The offer is not available in Puerto Rico or with Sling TV's free trial. Customers must be 18 or older.
Aklamio - Customer to Customer Referral Program disclaimer for Cash Reward
- Cash Rewards: Earn cash for referring new customers to CenturyLink.
- Variable Rewards: The size of your reward depends on the Internet speed package your referee chooses.
- Payment Post-Activation: Receive your reward after the new service has been active for 60 days.
- Annual Cap: Maximum reward payout limitations apply per calendar year.
$100 MasterCard Card
- Limited-Time Offer: Exclusive to new residential customers signing up online via a Commission Junction Affiliate.
- Redemption Process: Expect an email or postcard 3-4 weeks post-activation, and complete the online form within 60 days.
- Eligibility & Timing: Card dispatched 4-6 weeks after meeting all requirements; account must be in good standing.
- Exclusivity: Not combinable with other CenturyLink offers; one card per account per year.
- Usage & Validity: Debit MasterCard can be used variously; remains valid for up to 6-24 months, with certain terms.
Static IP
- Pricing & Fees: $15/month for a single IP address; a one-time $75 activation fee applies. Taxes and fees may also apply.
- Qualification: Requires an existing qualifying CenturyLink Internet subscription.
- Limited Support: CenturyLink provides technical support for the static IP pipe only, not for other services run via the IP.
- Changes & Cancellation: Static IP address may change if you move, transfer service, or if CenturyLink upgrades their network. Ownership reverts to CenturyLink upon cancellation.
- Billing: Prepayment required; the service automatically renews each month until canceled by the customer.
CenturyLink Discounts for Low-Income Consumers
CenturyLink acknowledges the digital divide, actively bridging the gap with specialized discounts for low-income consumers. Their initiative ensures affordable high-speed internet access, promoting inclusivity. By prioritizing essential connectivity for all, CenturyLink emphasizes its commitment to community welfare, ensuring everyone benefits from today's digital age, regardless of financial constraints.
Affordable Connectivity Program
Administered by the FCC and instituted by Congress, the Affordable Connectivity Program (ACP) allocates up to $30 monthly for household internet bills, with a heightened provision of up to $75 for Tribal households, facilitating enhanced internet accessibility for diverse communities.
How to Qualify
Your household qualifies if the income is at or below 200% of the federal poverty threshold, or if any household member:
- Is a participant in specific assistance programs including Medicaid, SNAP, federal public housing assistance, WIC, or Lifeline, with existing Lifeline members automatically eligible for ACP.
- Benefits from the free/reduced-price school lunch or breakfast program, encompassing the USDA Community Eligibility Provision.
- Has been awarded a Federal Pell Grant in the current award cycle.
- Engages in Tribal-specific initiatives like the Bureau of Indian Affairs General Assistance, Tribal TANF, or the Food Distribution Program on Indian Reservations (FDPIR).
How to Apply
Through Phone
Contact the CenturyLink Benefits Team at 800-205-8073 from Monday to Friday between 6am and 5pm PST, or on Saturdays from 8 a.m. to 5 p.m. PST.
Required Details for Connecting with CenturyLink Benefits Team: To streamline your consultation with the Benefits Team, especially if you have initiated the ACP application, received approval from USAC, or are a Lifeline participant, be prepared with the following information to verify your status and finalize your enrollment:
- Your ACP application ID originates from the USAC website (beginning with either a B or a Q).
- The exact data you furnished in the USAC application.
If you haven't initiated the ACP application, the Benefits Team, with your consent, can kick-start the process and guide you to completion. Post-approval, they will integrate your benefits into your CenturyLink account.
To begin, they require:
- Your qualifying program details
- Legal name, date of birth, email, and contact number
Online Enrollment
Step 1: Eligibility for program benefits is determined by the Universal Service Administrative Company (USAC).
Here's key application info:
- USAC and CenturyLink primary account holder names should match; account updates are possible if required.
- Approval may take several days during the application process.
Step 2: To apply the discount to your CenturyLink account, simply fill out the form. If you're a new customer, buy your service online and complete the form to apply the discount to your new account.
After submitting the form, CenturyLink will send you emails confirming your application receipt and notifying you of approval or any additional steps required for approval.
Lifeline Program
Lifeline, an FCC initiative, makes communication services affordable for low-income users. It offers discounts on monthly telephone or broadband services from participating providers. You can apply these discounts to voice, broadband, or bundled packages, but not for both voice and qualified broadband services simultaneously.
- Lifeline voice service discounts for participants in state and federally-recognized aid programs.
- Lifeline broadband service discounts for those in federally-recognized aid programs, applicable to select broadband services with minimum speeds of 25 Mbps download and 3 Mbps upload.
- Federal Lifeline discount applies to qualifying broadband when combined with voice service.
- For voice service and non-qualifying broadband, you may qualify for both state and federal Lifeline discounts on voice service.
Standard Lifeline: Offers federal support up to $9.25 for qualifying broadband and $5.25 for voice services, with possible additional state support.
Tribal Lifeline: Provides a higher monthly discount and Link-Up installation aid to eligible customers on federally-recognized Tribal lands.
How to Qualify
Below are the Lifeline eligibility essentials:
- Lifeline availability in all U.S. states, with specific qualifications varying by state.
- One discount per household, irrespective of multiple phone or broadband accounts (landline or wireless).
- Households are defined as individuals sharing the same address, income, and expenses.
- Non-transferable Lifeline discount, exclusive to eligible customers.
How to Apply
- Apply for Lifeline through USAC, either via their website with eligibility guidance or by submitting a downloaded form.
- After USAC qualification, inform CenturyLink with your confirmation number to activate the discount on your eligible service.
CenturyLink Internet Customer Satisfaction
CenturyLink is committed to delivering exceptional internet services, and this dedication reflects in their impressive American Customer Satisfaction Index (ACSI) scores. The ACSI is a nationally recognized benchmark for evaluating customer contentment across various industries. For CenturyLink, a high ACSI score is more than just a number; it's a testament to their commitment to providing top-notch internet experiences.
Notably, CenturyLink Fiber garners high acclaim, with an exceptional average speed rating of 4.2 from customers. Impressively, 96% report that their speeds consistently or predominantly meet their requirements. These impressive statistics underscore the distinction between CenturyLink's fiber and DSL services, highlighting the superior experience offered by its fiber connectivity.
How to Get the Best Deal With CenturyLink Internet
Securing an excellent deal with CenturyLink is a breeze when you follow these straightforward steps to maximize your savings on your internet plan:
- Choose the Ideal Plan: Begin by identifying the most suitable plan for your internet requirements. After discovering the available speeds at your service address, evaluate your past bandwidth usage. Opting for a plan that aligns with your needs ensures you won't overspend on unnecessary speed. Utilize our bandwidth calculator for assistance in determining your precise requirements.
- Know Your Promotion: Take a close look at your promotion to understand its details. This involves knowing your current cost, the post-promotion pricing, and the package's included fees. By doing so, you can avoid any unexpected surprises on your billing statement. Clarity about the terms and conditions ensures you make the most of your CenturyLink deal.
The Takeaway
CenturyLink's commitment to providing diverse internet options tailored to individual needs shines through. By choosing the right plan based on your usage and understanding the intricacies of your promotion, you can ensure a cost-effective and hassle-free internet experience. Whether you opt for the 200 Mbps plan for standard browsing and streaming needs or the lightning-fast 940 Mbps plan for high-demand activities, CenturyLink has you covered.
Looking ahead, CenturyLink's foray into Quantum Fiber technology promises an even brighter future for fiber plans. With the potential to revolutionize internet speeds and connectivity, Quantum Fiber is set to elevate the online experience to new heights. As CenturyLink continues to innovate and evolve its offerings, customers can anticipate a world of possibilities, marked by enhanced speed, reliability, and satisfaction in their internet services. It's an exciting journey toward a more connected tomorrow, and CenturyLink is at the forefront of this digital transformation.
FAQ
What types of internet plans does CenturyLink offer?
CenturyLink provides a range of internet plans, including DSL, fiber-optic, and gigabit services. These plans cater to different speed requirements and usage patterns, ensuring there's an option for everyone.
Does CenturyLink offer bundle packages with TV and phone services?
Yes, CenturyLink offers bundle packages that include internet, TV, and phone services, providing convenience and potential cost savings for customers looking for comprehensive connectivity solutions.
What is the installation process for CenturyLink internet service?
Installation procedures can vary depending on the type of service and location. Typically, CenturyLink provides instructions and assistance for self-installation, while professional installation options are also available.
How does CenturyLink handle customer support and technical issues?
CenturyLink offers customer support through phone, live chat, and online resources. Their technical support team is available 24/7 to assist with any internet-related problems you may encounter.
How does CenturyLink handle security and privacy for its internet services?
CenturyLink takes privacy and security seriously. They offer features like antivirus software, parental controls, and security packages to protect your online experience. Additionally, they have privacy policies in place to safeguard customer data.