Exede
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Internet service delivered with faster uploads and faster downloads.
Exede provides Satellite Internet and Phone services.
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For on-the-go assistance and service management, download our EarthLink App from the Apple App Store or Google Play Store.
Fiber-optic technology with speeds up to 5 Gbps. No throttling with consistent speeds without interruptions. No data caps to use the internet without worrying about extra charges for exceeding limits. Stable pricing with a 12 month price guarantee and no increase with contract.
EarthLink has consistently earned accolades for its exceptional high-speed internet services, gaining both expert endorsements and customer acclaim.
EarthLink, recognized as the largest internet network in the U.S., proudly serves an impressive 5 million customers, underlining its robust and reliable service. With the capability to reach 78% of U.S. households, EarthLink's coverage extends across 48 states, showcasing its expansive and inclusive connectivity. Notably, the loyalty of its customer base is evident, with an average customer relationship lasting 15 years. This enduring trust is a testament to EarthLink's commitment to quality and satisfaction. Additionally, EarthLink leads the market in high-speed internet solutions, offering top-tier fiber internet speeds of up to 5 Gbps, catering to a broad spectrum of digital needs from streaming to gaming.
| Plan Name | Price | Channels | Order |
|---|---|---|---|
| Plus Package - Best Value | $64.95/mo | 110+ | |
| Premium Package - More Channels | $84.95/mo | 150+ | |
| Latino Channels - Premium Package | $44.95/mo | 45+ |
EarthLink stands as a prominent internet service provider in the United States, delivering rapid and secure internet connections to numerous households across the country. In 2019, Trive Capital, led by a quartet of proactive partners, acquired EarthLink. Post-acquisition, the company has been rejuvenated with innovative technologies, skilled new team members, and ambitious objectives. Operating from its headquarters in Atlanta, Georgia, EarthLink has been at the forefront of the tech industry since the 1990s.
EarthLink has chosen to expand it's operations to Wise, Virginia, particularly for establishing a customer service center in Norton. It was a strategic choice influenced by CEO Glenn Goad. Goad, who hails from the area, recognized Wise for its business-friendly atmosphere, robust infrastructure, and skilled labor pool. Additionally, his personal ties and background in the region shaped his business acumen. For EarthLink, contributing to the community is essential, and the establishment in Norton symbolizes the start of a lasting, mutually beneficial relationship with the local community and EarthLink's customers.
General Compliance: By using EarthLink services or visiting EarthLink websites, users agree to adhere to the Service Agreements and Policies.
Amendments & Updates: EarthLink reserves the right to modify these agreements and policies occasionally.
Access to Documents: Current, Legacy, and Spanish versions of EarthLink's policies and agreements are accessible via provided links.
Got queries or need help? EarthLink's team is ready and waiting to assist you around the clock. Whether you have questions or require assistance with your account, their internet experts are available 24/7. You can reach them via live chat or text for prompt and efficient support.
Need guidance on selecting the right product or plan? The live agents are at your service to identify the best options tailored for you. Call 888-327-8454.
For rapid and straightforward solutions, their expert support team is ready to help. Get the answers and assistance you need with ease. Call 888-327-8454.
EarthLink offers a range of Business Internet speeds to cater to different business sizes and needs, starting from 50 Mbps at $69.95, suitable for small teams, up to 1-5 Gbps starting at $169.95, ideal for large businesses with extensive online operations.
EarthLink Fiber Internet is available in 48 of the 50 states with its wide-ranging network.
EarthLink has earned several accolades, including the 2021 Customer Satisfaction Award, 2021 Best Internet Speed Award, 2021 Most Reliable Award, 2021 Best Price Award, and 2021 Best High-Speed ISPs. In 2020, they were recognized for #1 Customer Satisfaction and Fastest Internet Speeds, and in 2019, they were applauded as an Affordable ISP with the Fastest Internet Speeds.
Customers bundling EarthLink Fiber with EarthLink Live TV can enjoy up to 150 channels, with a promotional offer that includes a $100 Mastercard© gift card for eligible new customers who remain active for 3 months.
EarthLink requires users of its services and website to adhere to its Service Agreements and Policies, which are subject to amendments and updates. This includes agreements for various services like Internet, digital marketing, domain name management, as well as policies on acceptable use, DMCA, automatic payments, and broadband network management.
EarthLink Fiber offers a variety of plans, which do not require a term based agreement. There are certain promotions and deals, which do require a commitment for a duration of 12 or 24 months. Please refer to the Customer Agreement for specific information regarding your plan.
| City | Max Download | Max Upload | Broadband Type | Coverage |
|---|---|---|---|---|
| New York, NY | 5 Gbps | 1 Gbps | Fiber Internet and DSL Internet | |
| Los Angeles, CA | 5 Gbps | 1 Gbps | Fiber Internet and DSL Internet | |
| Chicago, IL | 5 Gbps | 1 Gbps | Fiber Internet and DSL Internet | |
| Houston, TX | 5 Gbps | 1 Gbps | Fiber Internet and DSL Internet | |
| Philadelphia, PA | 5 Gbps | 1 Gbps | Fiber Internet and DSL Internet | |
| Phoenix, AZ | 5 Gbps | 1 Gbps | Fiber Internet and DSL Internet | |
| San Antonio, TX | 5 Gbps | 1 Gbps | Fiber Internet and DSL Internet | |
| San Diego, CA | 5 Gbps | 1 Gbps | Fiber Internet and DSL Internet | |
| Dallas, TX | 5 Gbps | 1 Gbps | Fiber Internet and DSL Internet | |
| San Jose, CA | 5 Gbps | 1 Gbps | Fiber Internet and DSL Internet |
Internet service delivered with faster uploads and faster downloads.
Exede provides Satellite Internet and Phone services.
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